You’re going to come to the Valencian Community and you plan to fly to Castellón or Valencia and people have spoken well about Malco Rent a Car, so you are considering renting your car with us.You may not know us and you haven’t yet made a decision regarding our service, so today we will consider those questions that you usually ask when you contact us for this type of rental.
Where do I pick up my vehicle? It depends in each case. At Castellón Airport we have an office inside the terminal, so it can’t be any easier. In Valencia you just have to approach the airport parking and we will be waiting for you. No queues or waiting at either of the two airports!
What happens if my flight is too late or delayed? We always wait for our clients, although it is important that you let us know if the delay is long and especially if there is a detour to another airport and the arrival in Castellón or Valencia will take place by bus.
What do I do if I have an accident? Our holiday rental insurance includes a replacement vehicle if you have a breakdown or an accident. When you notify us and the vehicle arrives at the workshop, you will have the same or similar replacement vehicle.
How many kilometers does my rental include? Many! There are 150 km per day and can be combined in all vacations, so you have many to explore all corners of the Region.
Should I return the car with a full tank? Yes. We deliver it full and, if you return it the same, there will be no extra charge. You decide where you refuel.
Do you have accessories such as baby seats? Sure! You don’t need to travel by plane with your children’s seat. If you need this service or others like chains to drive in snow or even hire an additional driver, get in touch with us.
How much does the deposit cost? €100 for our airport services that we will refund within 7 days after the end of the rental, once we have verified that everything has gone well.
Of course, if you have doubts that we have not resolved in this blog post, you can contact our team, who will be happy to attend you.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.
To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.